- Dispatch time is 1 working day. For example if an item is paid for on Monday, the dispatch day will be Tuesday but if an item is paid for on Friday, Saturday or Sunday the dispatch day will be Monday
- Standard day delivery items are normally delivered 3-5 working days after dispatch
- Express or Next day delivery item is dispatched on the same day as long as the order is received on a week day before 2pm. Any Next Day or Express orders received after will be processed the next working day. However, depending on the location, Royal Mail may deliver the item a day after
- Please note that Bank holidays are classed as non-working days. If there is a bank holiday within your delivery dates then please add an extra day to your delivery.
- All items are sent as tracked and therefore have a tracking number.
- If an item is being held at a Royal mail sorting office, the customer should contact their sorting office themselves giving them the tracking number. The contact details can be found on Royal Mail Website. We cannot be held responsible if Royal Mail have not delivered your item. However if the item is not at Royal Mail sorting office then the customer should contact us for a refund.
Payments are only accepted through PayPal.
Please note that an email is responded within 48 hours of our working schedule, which is as follows:
Weekend and Bank Holidays: Closed
All returns must be notified within 30 days of purchase. Any returns after this will not be entitled to a refund. Please return the goods in their original packaging.
Customers will be refunded for the original amount. This excludes any Express, next day or International deliveries. Buyer is responsible for the return postage costs.
Our advice would be to purchase the size required and return the inappropriate size to us as we do not offer exchanges. We will issue a refund once we receive the undesired pair.
If you receive a faulty, damaged or incorrect order, we will refund the full amount including the return postage. Unfortunately, we do not refund any goods that are worn. You will not be entitled to a refund if the goods have been damaged after wear. A refund can only be applied once the goods have been returned to us.
Buy with confidence from us by using the secure and fast payment gateway Paypal
We offer FREE Standard shipping on all orders in the UK!
We aim to dispatch the item within 24 hours (1 working day)
We are a UK based company and we will post the item to all parts of the UK as well as Europe, Australia, Canada and United States of America
The delivery time for standard postage within UK is estimated between 2-4 working days from the day of dispatch
We also offer Express Delivery by dispatching on the same day if the order is received by 2pm (Please refer to our terms and conditions)
All domestic items are delivered as Tracked
All International items are sent by fast and secure eBay Global Shipping Program
No hassle. We will happily accept any returns that are notified within 7 days of receipt. Once the item has been returned to us, we will refund the amount (Please refer to our return policy)
If you have pre sale Question or any After Sale problem or concern then please contact us through eBay
message and we will respond to you with in the 24 Hours (Usually a lot quicker than that)
If you face any problem with sale or there is something wrong with the item we sent to you, Please contact us and give
us a chance to rectify that before you leave us a feedback
Description: Tuk T2210 Womens Suede Polka Dot Kitty Mary Jane Shoes Black & White